3 ways client managers can make sure clients avoid risks over the holiday season
With large tax bills, holidays and a less profitable month, a ripple effect of late payments often runs through the UK. With cashflow tight from higher input costs and elevated insolvencies, this season may be worse.
As the number of insolvencies rose by 38% in October, we’ve got three top tips to help you keep an eye on your customers over the Christmas season.
Tip 1: Get alerts of any customers who have serious adverse credit information
For many businesses it’s often HMRC or large creditors who will cause headaches in January. With instant alerts, you’ll be able to spot your clients heading into any troubles earlier on. For example, we will send you a notification if any of the following happen:
- A new legal notice is registered (e.g. County Court Judgement)
- A credit score or credit limit is downgraded
- Clients start to pay key suppliers late (likely to negatively impact your clients credit score)
This comes out as a monthly summary to anyone who has assigned clients in Monitor:
→ Add your top clients to Monitor and assign to the right client manager.
Tip 2: Invite clients to monitor the risks of their customers or suppliers
Invite your clients to the platform so they can access credit insights and tools themselves. All introduced and overseen by you. With a free account, businesses can monitor up to 20 companies with alerts if there are any adverse credit events (and upgrade to get full details if they wish).
You can offer a discount or get a revenue share with our client tools.
→ Share our article on how to avoid risks from company insolvancies
Tip 3: Helping customers get their working capital needs sorted ahead of Christmas
Clients using Capitalise can check the credit limit of their customer (and suppliers). Instilling this good practice into their credit control process will be essential coming in the new year.
Alongside our no win, no fee debt recovery process, Capitalise business owners can use credit information to decide on which customers to pursue with more confidence.
→ Invite clients to access our credit checking tools
Tacking action earlier if funding is required
If clients do need some seasonal short term finance to support them through to the new year, we highly recommend seeking this early
A case created on the platform will be picked up by our Funding Specialist team to look at the options your client has available to them